Termind Support

Need a hand?

Tell us what went wrong. We’ll help you get connected and back to your work.

Email support[email protected]
01

What happened

Describe the action, expected result, and what happened instead.

02

Your setup

Include the Termind version, macOS version, and affected feature.

03

Redacted clues

Screenshots and errors help, after sensitive details are removed.

Redact before you send

Never send passwords, private keys, API keys, complete host addresses, access tokens, or unreviewed logs. We will not ask for them by email.

Privacy matters

Questions about your data

For questions about the privacy policy, data sync, or third-party services, contact us through the privacy address.

[email protected]

Quick checks

Before you write

  • Confirm the relevant feature is enabled in Settings.
  • Check macOS network, iCloud, Keychain, and permission status.
  • Retry once and note the exact steps that reproduce the issue.

Business inquiries

[email protected]